Omnichannel support is crucial in modern IT customer care centers as it improves customer experience, increases efficiency, and enhances brand […]
In the fast-paced realm of IT support, every organization strives to provide seamless technical support assistance to their users. A […]
Bitola, North Macedonia, 05/18/2023 – Global Help Desk, a certified 24/7 Customer Care Center, is thrilled to announce its exciting […]
Digital transformation, artificial intelligence, and chatbots have evolved customer expectations. They have become more demanding in terms of faster responses. […]
Darko is a tech enthusiast who loves keeping up with the latest technologies and trends, and enjoys spending his free […]
After only 6 months of disrupting the industry, Global Help Desk joins the extensive solutions portfolio of the widely known […]
Damjan has been part of IWFirstCall for over 6 months. He has been working as an operational support associate, providing […]
In the modern digital era, tech support services are essential for organizations. It is crucial to make sure that technology […]
Help desks are grouped according to their form of deployment, the size of a client’s business and whether the software’s […]