The insurance industry is rapidly evolving with new technologies and solutions emerging to help insurance companies, agencies, and brokers operate […]
Artificial intelligence (AI) is transforming virtually every industry, and the insurance sector is no exception. As insurers face pressure to […]
The insurance industry is undergoing rapid transformation. With rising customer expectations, stringent regulations, legacy IT systems, and economic pressures, insurance […]
The insurance sector is no stranger to transformation, having reinvented itself in the face of disruptions like the crash of […]
In the fast-paced world of insurance, Managing General Agents (MGAs) are constantly juggling a multitude of responsibilities. From product development […]
Outsourcing has become an increasingly common business practice over the past few decades. Many companies are turning to outsourcing as […]
The Great Shift: Understanding the Why Behind Insurance Outsourcing The insurance industry is undergoing a major shift. More and more […]
In today’s fast-paced business landscape, providing efficient help desk services is essential for maintaining customer satisfaction and loyalty. We at […]
Global Help Desk Transforms into ⋮IWFirstCall: A New Era for the Customer Care Center After Successful Acquisition
Bitola, North Macedonia, 05/18/2023 – Global Help Desk, a certified 24/7 Customer Care Center, is thrilled to announce its exciting […]
Damjan has been part of IWFirstCall for over 6 months. He has been working as an operational support associate, providing […]