Technology continues to revolutionize the way businesses operate. One area that has seen significant transformations is IT support centers, influenced […]
Omnichannel support is crucial in modern IT customer care centers as it improves customer experience, increases efficiency, and enhances brand […]
In the fast-paced realm of IT support, every organization strives to provide seamless technical support assistance to their users. A […]
Maja has been part of ⋮IWFirstCall for more than 7 months. She has joined the company out of the wish […]
As modern businesses continue to rely heavily on technology, the significance of IT support services in maintaining efficient operations and […]
Bitola, North Macedonia, 05/18/2023 – Global Help Desk, a certified 24/7 Customer Care Center, is thrilled to announce its exciting […]
Omnichannel support includes multiple communication channels such as phone, email, chat, social media, and self-service. Read along to find out […]
Digital transformation, artificial intelligence, and chatbots have evolved customer expectations. They have become more demanding in terms of faster responses. […]
Darko is a tech enthusiast who loves keeping up with the latest technologies and trends, and enjoys spending his free […]
After only 6 months of disrupting the industry, Global Help Desk joins the extensive solutions portfolio of the widely known […]