In the fast-paced world of insurance, Managing General Agents (MGAs) are constantly juggling a multitude of responsibilities. From product development […]
Outsourcing has become an increasingly common business practice over the past few decades. Many companies are turning to outsourcing as […]
The Great Shift: Understanding the Why Behind Insurance Outsourcing The insurance industry is undergoing a major shift. More and more […]
Like a timeless seafaring vessel, the insurance agent has weathered storm after storm throughout the ages. As each new wave […]
In today’s business landscape, competition is through the roof. Maximizing the revenue and profitability of your call center operations is […]
Technology plays a vital role in shaping and reinventing various industries. The insurance sector is no exception, and over the […]
Global Help Desk Joins ⋮IWConnect Family
After only 6 months of disrupting the industry, Global Help Desk joins the extensive solutions portfolio of the widely known […]
The industry trends in the help desk industry are undergoing a significant transformation. The emergence of artificial intelligence and machine […]
In the highly competitive business world of today, without the right technologies and tools, it is extremely challenging to build […]
If you’re running a business or managing an organization, chances are you’ve heard of the term “help desk”. A help […]