Posts in January 2023

Meet Martina – Motorcycle Lover, Always Willing to Lend a Helping Hand

Martina has been part of IWFirstCall for over 6 months. She has been with us from the very own beginning, […]
by Andrijana Dimitrievska
on Jan 30
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Is Artificial Intelligence an opportunity or a threat for call centers?

Every year, Artificial Intelligence increases its impact on businesses. Even though AI technology is still evolving, we have already been […]
by Petar Popovski
on Jan 29
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