Network Operating Center
- Server Policy Management
- Performance Monitoring
- Notification & Escalation
Help Desk Services
- Log all help desk interactions
- Technical assistance via phone, chat or email
- Active Directory accounts
Call Center Services
- Customer Support
- Technical Support
- Questions about policies or practices
Back-Office Operations
- Policy Administration
- Claims Processing
- Billing & Collections
Employee Benefits
- Enrollments
- Processing Proposals
- Data Entry and Claims Administration
Marketing and Sales Support
- Lead Generation
- Data Mining
- Digital Marketing